Our Onboarding Process
Step 1
Show Us
Send us your list of event URLs, and we will duplicate them in our system in as little as 24 hours.
Step 2
Connect Payouts
Connect your payout method to Sickening Events so we can start paying you instantly!
Step 3
Approve and Go Live
Once our team has created your new event listings, simply approve them and you can start selling right away.
Step 4
Processing Existing Tickets
If you've already sold tickets to some of the events being transferred, that's totally fine! Simply export a report of the attendees and we will re-issue them new tickets through our system on your behalf.
Get Familiar
Use the days that you saved during onboarding to get familiar with the platform and play around with some of its features. Since all of your event listings are already live, you can take a few days or even weeks to explore the system at all it's capable of!
FAQ
Didn't see a feature listed above or have a question about the platform? Odds are it's been answered.
You can have Events live in selling in as little as an hour. Complex events like festivals and recurring events that happen weekly or monthly may take slightly longer but generally no more than a day or two lead time on those.
Our team takes a report of your sold inventory and import it on our back end. From that point orders are generated and the new tickets are sent out to the existing ticket holders with a additional notification of the change in platform and instructions on discarding their voided tickets. This process is generally smooth and eliminates confusion amongst ticket holders. If you have any more questions feel free to give us a call.
Totally. We build seating charts for our clients on the regular without any extra charge. Seating charts up to 300 people are completely free. And turnaround time on those is usually less than 24 hours!
you can create different staff accounts through your dashboard with differing level levels of access for different employee types or set your own custom permissions. Sickening Events provides on demand trainings for your staff at times that are convenient for them. Use our easy scheduling tool to book trainings as needed and for free. However since you’ve already saved so much time by using our concierge’s on boarding there is typically 2 to 4 weeks before employees need to start creating events
Typically our support team will get back to you in 15 to 20 minutes via email or you can call us and a real person is usually available to help you instantly!
Definitely! In addition to selling tickets, you can sell merchandise, pre-paid food & beverages, or really anything else. You have the option of issuing a QR code for each non-ticketed item too so you can control the redemption process.
There are multiple ways to incorporate sponsorships throughout the ticketing process. Sponsors can be highlighted on the event details and tickets page. You can also add sponsorship advertisements on both the PDF and mobile tickets. We even let you add sponsorship banners ads to our hosted virtual event pages.
Sure can! We have a fully mobile box office complete with chip/card readers and ticket printers. We even have kiosk mode for both onsite sales and check-in that allows attendees to purchase tickets without box office staff and/or check in their tickets.
Nope! With Sickening Events, we don’t require users to create an account when they purchase tickets. This has led to an increase in ticket conversions. If a customer loses their tickets, all they need is their email address to resend. No accounts required.
Definitely! We have a list of pre-built reports available for each event, but you can also customize and build your own reports. You can save these reports to pull across any of your events.
Top Event Producers Across The Country Are Doing More with Sickening Events – Why aren't you?
I’d love to show you the platform services and all the ways it can help you do more! Quickly tell me a little more about you and I’ll be in touch asap.
